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Centage Customer Technical Support

Centage is dedicated to ensuring the highest level of support to all customers and partners worldwide. Technical support services are available to Centage clients with a current Annual Maintenance Services (AMS) Agreement**.

For Centage Technical Support:

Login to our Support Portal
Access our online Support Portal and gain access to a wealth of knowledge base articles and find answers to many of your product related questions.

By Email:
Submit your question/request to Centage Support and a team member will contact you and assist to resolve your issue. support@centage.com

By Phone:
For Customer Support Hotline, call 508.948.0048.
Hours of operation are from 9:00 AM – 6:00 PM ET, weekdays excluding holidays.

Connect to a live Centage Support Representative:
click here to login and connect to a Centage Support team member.

Cloud Maestro Download links:
click here to download Cloud Maestro.

** Annual Maintenance Service (AMS) fee is available for a yearly fee (20% of your current license price). The service includes:

  • Live phone technical support
  • Support via email
  • Response time of 24 hours or less on most requests
  • Access to our online knowledge base 24/7
  • Immediate access to product updates and upgrades
  • Maintenance updates, hotfixes and patches
  • Full licensing and installation assistance
  • Invitation to participate in beta programs