Technical Support Services
Centage is dedicated to providing responsive, on-going support for our customers throughout their budgeting and planning cycle and beyond. To maximize the value of investment in our software applications, we offer an Annual Maintenance Support (AMS) plan.
Our Annual Software Maintenance plan includes:
- Unlimited email and telephone support 9:00 AM - 6:00 PM EST, weekdays except holidays
- All published updates.
- Access to our online Knowledgebase 24/7
- Response time of 24 hours or less on most requests.
- Invitation to participate in beta programs.
Extended 24/7 support is available, please call 866.423.6824 for further information.
To learn more about Centage’s Annual Maintenance Support plan contact your Customer Relationship Manager or call 800.366.5111 / 508.948.0088.